Delete your Lyfone account
Last updated: 7 November 2026
This page lets you delete your account in Lyfone, the AI phone receptionist app by Lifosys, and the data that goes with it. It works on the website and inside the Lyfone app.
How to delete your account
- Log in to Lyfone on this page (or open it from the app: account menu → Delete account).
- Type DELETE and press the delete button. You are signed out on every device straight away.
- Can’t log in? Email support@lifosys.com from the address on your account and we will delete it for you.
What gets deleted
- Staff login: your login (email, name, password or Google sign-in). The hospital’s own data stays with the hospital.
- Hospital admin: the whole hospital account — all logins, the business profile, doctors and schedules, knowledge base, call recordings and transcripts, appointments, patients and messages. The AI receptionist stops answering calls immediately.
How long it takes, and what we keep
Your account is closed at once. The data is kept for 30 days in case the deletion was a mistake — email support@lifosys.com within that time to restore it. After 30 days it is permanently erased. Payment and invoice records are kept for as long as Indian tax law requires (usually 8 years), without the rest of your data.